What about your order ?
If you are located in Europe and you are checking to order at SWISSTRAX Europe, you’re doing the right choice. Our factory is based in France and we deliver all the European countries. Residential user or professional compagny, our website is open for you. Transit time SWISSTRAX European orders are 3 to 5 days.
Transparency in transport tracking
- Real-time order tracking
- Each order is assigned a tracking number upon shipment, which allows us to locate your order at any time.
- Notifications : The customer receive transport notifications
- Transport contact : Our team is constantly at your disposal for any information regarding transport
- A dedicated contact person is assigned to you.
Transport : Trusted partners
- We use the following carriers to handle your deliveries :
- DB SCHENKER transport – KHUNE AND NAGEL transport – DSV Road transport – Post service (small packaging)
- We use our partners’ optimized transport networks to guarantee delivery times.
Parcel security and garantees
- Your order is 100% insured throughout the entire transport process.
- We use sturdy packaging during transport.
- The customer is protected by European consumer law (14-day right of withdrawal, statutory guarantee of conformity).
Payment secure
- Secure Payments: We use STRIPE for all transactions. Your payment information is processed securely, and 100% of transactions are fully protected.
Orders Transit time
- All the European orders are shipped within 24h
- Average delivery times are 3 to 5 days, depending on the delivery country.
- Residential customers receive a delivery appointment notification from our carrier prior to delivery.
No additional cost
- Once your order is placed on our website, no additional fees for shipping or otherwise are applied
- You simply pay the shipping costs, and that’s it.
SWISSTRAX customers satisfaction : 20 years experience
- With 20 years of experience in customer satisfaction, our company is built on a deep commitment to excellence.
- We hold ourselves to the highest standards because your complete satisfaction is our ultimate priority
DEALERSHIP OPPORTUNITIES
Are you interested in becoming a reseller? We have a dedicated partnership program. Please get in touch with our team to check availability and discuss the terms and conditions. We are based on order by inventory and not in dropshipping method.
We offer a partnership program for resellers based on a wholesale stock model. To ensure the best pricing, we require our partners to maintain their own inventory. Please note that our business model is not based on dropshipping services.
Contact us to discuss availability and our partnership requirements
SWISSTRAX Europe Headquarter :
SWISSTRAX Europe – 18 Rue neuve – 60400 Crisolles – France – Phone : +33 3 64 60 12 12
Monday Friday 9am – 6:00pm